Message Spools.

The Spools application of Netmail Secure provides system administrators with real-time information about what is occurring in the Message Spool. The Message Spool stores messages in transit, allowing the messages to be retrieved for processing at a later point in time. This process of spooling is particularly useful when there is a large number of messages coming in to the system at once.

When mail is received through Netmail Secure, the SMTP Agent places the messages in the Monitored Queue, which is the message queue that is monitored by various Netmail Secure Agents. Agents retrieve the messages from the Monitored Queue and process the messages in the Message Spool. The Message Spool is located in the Quarantine Store, which contains a Quarantine repository for each end user and the Message Spool that stores messages in transit.

To access the Spools application, click the Secure > Spools tab in the Netmail Administration Console.

On this page:

Searching for Messages in the Spool.

The Spools application allows you to search for messages currently in the spool. To search for messages in the spool, select the cluster in which you want to search. You can also choose to narrow your search by one or more of the following options:

Sender Sender IP Recipient Header.

It is also possible to narrow your search even further by choosing which messages you want to view messages:

All messages Messages being processed Messages in Delivery.

Once you have specified your search options, click Search to populate the message table.

Viewing and Managing Messages in the Spool.

Message Table.

The Spools application allows you to view messages currently in the spool. The message table displays basic message information in five different columns:

Sender: Displays the email address of the sender. IP: Displays the IP address of the domain from which the message originates. Subject: Displays the subject heading of the message. Queue: Displays which phase of the Mail Spool the message is in. Date: Displays the date and time at which the message was sent.

To rearrange the order of the displayed data, simply click on the column headings to sort the messages in either ascending or descending order.

Regulating Message Flow in the Cluster.

The Spools field displays the name and IP address of the cluster you have selected for your search. To control whether or not you want messages to continue entering the cluster, toggle between Start Accepting and Stop Accepting .

To control whether or not you want messages to continue being processed in further phases of the spooling process, toggle between Pause Processing and Resume Processing .

Creating a New Spool.

The Spools field also displays two default spools running in the cluster: spool and bad . The numbers in parentheses next to each spool indicate the number of messages in each spool.

To add a new spool to the list, click Create a new spool . When prompted, enter a name for the new spool, and click Confirm . By default, new spools are displayed as being offline. To activate a spool, click Bring Online . To deactivate a spool, click Bring Offline .

Toggling Between Spools.

It is possible to toggle between the different spools listed in the Spools field. Each time you select a different spool, you must click Search in order to update the message table.

Performing Actions on Messages in the Spool.

Once you have populated the message table with you selected list of messages in the Message Spool, it is possible for you to perform certain actions on the messages.

Moving Messages to Different Spools.

It is possible to move messages to different spools. Select one or several messages, and click Move . When prompted, select the spool to which you want to move the message(s), and click Confirm .

Viewing the Message Journal.

The Message Journal allows you to view information about messages queued in the Message Spool. To view a message’s journal, select the message, and click View Journal . The Message Journal displays information about the message as it is processed in different phases of the Message Spool. Each time the message is processed, a new Revision section is documented in the Message Journal.

To return to the Spools tab, click anywhere in the Spools tab to close the Message Journal.

Deleting Messages from the Message Spool.

It is possible to delete messages from the Message Spool. To delete one or several messages, select the messages you want to delete, and click Delete .